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Best Employers integrate the customer and employee experiences

08 Dec 2017  by   Haya Alomari

Employees at Aon Best Employers feel valued because they are treated like a customer themselves. How can you integrate the customer experience with the employee experience to engage and motivate your employees?

Aon Best Employers connect their people to purpose and vision – even in times of change

29 Nov 2017  by   Haya Alomari

Although many organisations aim to connect employees to their purpose and values, Aon Best Employers take this a step further by sustaining these connections during times of change. We examine how Aon Best Employers make their mission and values a meaningful tool for equipping their employees to cope with change.

New HR Challenges for an evolving salesforce

22 Mar 2017  by   Jarius Ashworth

Today's rapidly evolving global and technological marketplace is disrupting traditional business models and changing the role of the salesforce. This can create new opportunities but also lead to challenges around how you organise, optimise and motivate your salesforce. What are these challenges and how do you ensure that your organisation keeps pace?

Engaging for performance

14 Mar 2017  by   Gerhard Diedericks

For many organisations it would be unheard of to only monitor financial and customer performance once a year. But with employee engagement also a strong contributor to overall organisational success, why wouldn’t we put the same focus on one of our most valuable assets – our people? Advances in technology provide new opportunities for organisations to enhance the way they engage their teams and help realise their full potential.

Why HR needs to understand the Internet of Things

28 Oct 2015  by   Michelle Watson

The internet has grown exponentially from its inception to now encompass over 3 billion connected individuals and the way organisations deliver goods and services to customers has been irreversibly disrupted.

Building HR's way of life around data

11 Mar 2015  by   Gerhard Diedericks

There is an unprecedented level of excitement about big data and data analytics in the global market. Everyone’s talking about it, everyone has a view on it, and most organisations we know are working to take advantage of it. Despite the vast advancement in tools, technologies, behavioural sciences, and statistics, HR is the last function to truly utilise data for robust decision making.