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Online Education Services named Aon’s Best of the Best Employer 
Cisco Systems take top award in Aon Best Employers 2016
Aon Hewitt acquires Modern Survey


Online Education Services names Aon's Best of the Best Employer

Aon Best Employers program reveals the top 16 employers in ANZ have an increased focus on employee engagement and customers.

SYDNEY, 28 July 2017 – Online Education Services has been awarded the title of Aon Best of the Best Employer 2017 during an awards lunch held in Sydney today.

In its seventeenth year, the Aon Best Employers program is Australia and New Zealand’s leading accreditation and research program looking at the people practices of high performing organisations. In 2017, a total of 16 organisations across Australia and New Zealand have been recognised as Aon Best Employers.

The 2017 Aon Best Employers are (in alphabetical order):

  • Chorus NZ Ltd
  • Coca-Cola Amatil New Zealand
  • Colliers International
  • Eden Brae Homes
  • FedEx Express (New Zealand)
  • National Transport Insurance
  • Nova Entertainment
  • Online Education Services (2017 Best of the Best)
  • Peoplecare Health
  • Prospa
  • SEEK Limited
  • Wood & Grieve Engineers
  • Woods
  • Yarra Valley Water
  • Z Energy
  • Z Energy - Retail Team

“I am extremely proud to work with so many talented people whose hard work and commitment to our values has allowed us to be recognised as Best of the Best.” Said Denice Pitt, CEO, Online Education Services.

Insights announced today at the annual ceremony revealed Aon Best Employers have a much higher level of employee engagement, 81 per cent, compared to 59 per cent at other organisations.

Aon Best Employers provide a culture of committed and open leadership to drive performance, with 80 per cent of employees at Aon Best Employers saying their senior leadership is visible and accessible compared to 56 per cent at other organisations.

“Businesses are increasingly operating under changing and complex circumstances, including shifting economic and political climates. Organisations have to deal with increased volatility, complexity, uncertainty, and ambiguity,” said Stephen Hickey, Partner and Head of Employee Engagement, Asia Pacific & Middle East, Aon.

“Aon Best Employers really take a strong hold on their approach to change management and recognise that they must adapt their employee engagement strategy and drivers to align with this changing landscape. This level of heightened awareness and adaptability is what is setting Aon Best Employers apart from the rest. Best Employers use change as a means to actively engage with their people, in contrast to many other organisations who are worried about change disengaging their people,” Mr. Hickey added.
 
The 2017 Aon Best Employers survey revealed several emerging trends:

An increased focus on the customer
Aon Best Employers have increased their focus on the customer with 81 per cent responding to changing needs compared to 58 per cent at other organisations.

“Aon Best Employers place greater emphasis on the customer and the end goal, and are really focusing on putting people first. Investing in employees and encouraging them to suggest improvements, enables businesses to provide the best levels of service for customers.” said Stephen Hickey.

Connecting employees with vision and purpose
According to the results, 75 per cent of those who work at an Aon Best Employer believe that their organisation's vision and goals provide meaningful direction to them, compared to 56 per cent at other employers.
“In today’s ever evolving business environment, Aon Best Employers are excelling in connecting and aligning the hearts and minds of their employees with the vision and purpose of their organisation. It is increasingly becoming important as it helps employees to understand the value of their work and in turn boosts productivity and engagement.” said Mr. Hickey.

A commitment to employee health, safety and well-being
Aon Best Employers are more committed to the health, safety and well-being of their employees. 94 per cent of employees at Aon Best Employers think that workplace safety and security are considered important in their organisation.

“Employees are increasingly asked to be ‘always on’ and it has become the norm to work beyond nine to five, especially as people are constantly connected to their workplace through smartphones. Organisations are asking more of their employees which can often lead to increased stress and pressure to balance work and life commitments. Aon Best Employers are very good at putting in place strategies to help manage this added pressure with 78 per cent of employees saying work related stress is manageable for them,” continued Mr. Hickey.
“Online education Services are incredibly deserving of this status of Best of the Best in 2017. Their commitment to delivering an outstanding customer experience through highly engaged and passionate people is of the highest standard.” Concluded Mr. Hickey.

Other key findings from the 2017 Aon Best Employers Australia and New Zealand survey:

  • Aon Best Employers ensure and maintain a minimum of 80 per cent engagement across all levels of employee hierarchy, be it a team member of senior management
  • Aon Best Employers maintain consistently high levels of employee engagement ( no lower than 80 per cent), regardless of employee age group
  • Aon Best Employers are successful at engaging employees throughout their tenure, regardless of time spent at the organisation

 
Additional insights from the Aon Best Employers survey are available upon request.

Learn more about Aon Best Employers

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Cisco Systems take top award in Aon Best Employers 2016

Aon Best Employers program reveals link between gender parity in leadership and high performing organisations.

SYDNEY, 2 JUNE 2016 – Cisco Systems has achieved the title of Aon Best of the Best Employer 2016 at an awards lunch held in Sydney.

In its sixteenth cycle, the Aon Best Employers program is Australia and New Zealand’s leading accreditation and research program looking at the people practices of high performing organisations. In 2016, a total of 14 Australian and New Zealand organisations have been accredited as Aon Best Employers.

The 2016 Aon Best Employers are (in alphabetical order):
Blackmores
Cisco Systems
Chorus New Zealand Ltd
Coca-Cola Amatil New Zealand
DHL Express (New Zealand) Limited
Eden Brae Homes
Estée Lauder Companies Pty Ltd, Australia
Estée Lauder Companies, New Zealand
Federal Express Pacific, LLC
Online Education Services
Renault Australia
SEEK
Wood & Grieve Engineers
Z Energy

“I am thrilled that our continued efforts to create a great place to work have been recognised through this prestigious award. In a fast-changing environment, developing a culture of trust and transparency, along with workplace flexibility, gender equality, recognition of achievement and philanthropic programs, has enabled strong business performance,” said Adrian West, Head of HR, Cisco Systems Australia and New Zealand.

The 2016 Aon Best Employers Australia and New Zealand insights revealed Aon Best Employers have greater levels of gender equality in leadership, with twice the number of female leaders in middle management and above, compared to numbers of female people leaders at other organisations.

Aon Best Employers also outperform other organisations, with a 6 per cent median revenue growth and twice as many highly engaged employees.

The insights also revealed that workplace flexibility is the new normal, with 73 per cent of employees surveyed by Aon reporting they have the flexibility to modify their work schedule to address personal situations. Organisations that are not open to flexible work are falling behind the rest.

In addition, 87 per cent of the Aon Best Employers have a specific communication strategy in place to communicate flexible work arrangements to all employees. All accredited organisations offer both formal and informal work flexibility, including working remotely, flexible working hours and part-time work.

The 140 organisations and over 83,293 employees surveyed also recognised the importance of ensuring their employment brand is aligned to their external market brand, and consistently enriches the employee experience. In this way, Aon Best Employers attract and retain top quality to their organisations, with 77 per cent of employees at Aon Best Employer organisations delivering on their employment promises, compared to 55 per cent at other organisations.

“Cisco has claimed the title of Aon’s Best of the Best Employer 2016 for its high levels of employee engagement and culture of trust, effective leadership and communication, flexibility and autonomy given to employees and focus on giving back to society,” said Reetta Makinen, Head of Engagement, Aon Hewitt, Pacific. “The company has exceptional communication practices and strong leadership to connect employees to the organisation’s purpose and keep them constantly up-to-date with company’s performance and market trends”.

“This year’s report revealed that 100 per cent of Aon Best Employers rate their strong culture and engagement as a core competitive advantage. Through exceptional people practices, Aon Best Employers engage employees to stay at the organisation, speak highly of their employer and strive to deliver discretionary effort for the organisation.”

The findings highlighted that Aon Best Employers manage performance through setting clear expectations that are aligned to business strategy. The report revealed that 80 per cent of managers at Aon Best Employer organisations set clear performance expectations with their employees, compared to 67 per cent of other organisations.

“In addition, 93 per cent of Aon Best Employers still believe in their performance management practices and effectively measure and reward individual impact on people and business outcomes. This is indicative of the fact that performance management isn’t obsolete per se, but rather the execution in other organisations often does not stack up to that of Aon Best Employer organisations. Aon Best Employers do performance management exceptionally well,” said Ms Makinen.

Other key findings from the 2016 Aon Best Employers Australia and New Zealand Study:

  • Aon Best Employers have more than twice as many ‘highly engaged’ employees than any other organisations, driving increased discretionary effort across the organisation
  • Aon Best Employers maintain consistently high levels of employee engagement, regardless of employee age group
  • Aon Best Employers understand that leaders must be engaged to create high levels of engagement and performance inside their teams
  • Aon Best Employers are successful at engaging employees throughout their tenure, regardless of time spent at the organisation

The full insights from the Aon Best Employers research is available upon request.

Learn more about Aon Best Employers

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Aon Hewitt acquires Modern Survey

Aon Hewitt is already a global leader in talent and employee engagement, managing more than 9 million records in employee engagement across more than 4,500 organisations in 164 countries. Our partnership with Modern Survey further strengthens our suite of workforce analytics solutions, including business and human capital analytics, employee engagement, onboarding and exit surveys and 360-degree feedback.  It will enhance Aon Hewitt's technology, reporting and dashboards that support managers' ability to make decisions and take action.

Modern Survey, an employee survey and talent analytics solutions provider, enables companies to more effectively understand their workforce and drive business performance by creating an aggregated, holistic view of the employee lifecycle— from the candidate experience, new employee onboarding to engagement and exit interviews.

"It is increasingly crucial for our clients to attract and retain top talent, but their strategies in this space are often limited to stand-alone one-time snapshots of what engages their workforce," said Michael Burke, CEO of Talent, Rewards & Performance at Aon Hewitt. "Acquiring Modern Survey will help our clients move to continuous employee measurement, aggregated into an intuitive, user-friendly interface, providing fact-based insights to more effectively drive business and employee engagement and performance. This acquisition is the next step in our strategy to partner with our clients to drive business performance through people."

Modern Survey's team of more than 40 Minneapolis-based professionals will join Aon Hewitt's current team of nearly 3,000 Talent-aligned professionals, including 350 colleagues in Aon Hewitt's global Engagement practice. The three Modern Survey founders, Patrick Riley, Dan Riley and Don MacPherson, will assume leadership roles in Aon Hewitt's Talent, Rewards & Performance Practice.

"As the war for talent heats up, companies have to take a more integrated and global approach to measuring human capital across the employee lifecycle that goes beyond just an annual employee engagement survey," said Patrick Riley, CEO and co-founder of Modern Survey. "The combination of Aon Hewitt and Modern Survey—with its strong research capability, fast and nimble technology, depth and breadth of human capital solutions and global scale—is unmatched in the marketplace."

We look forward to sharing more with you about our partnership as it unfolds.   In the meantime we encourage you to visit the Modern Survey website to get a sense of what is to come.

Contact us to find out more about our acquisition of Modern Survey.

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